Maintaining an over-the-road trucking operation is a multi-faceted, complex process.
Over-the-road carriers differentiate themselves from their last-mile counterparts in many ways. While catering to customers is a priority for both industries, booming e-commerce trends have heightened the last-mile carrier’s focus on the customer experience and delivery operations.
Over-the-road trucking operations also prioritize meeting customer expectations, although they often take a back seat in being the final face the customer sees. If you’re an over-the-road professional, you know very well that this doesn’t absolve your operation from working just as hard in other ways.
With all the responsibilities over-the-road carriers, back-office teams, and drivers have, it can be challenging to assess the holistic needs a successful operation requires. These three must-haves will orchestrate a successful, long-lasting, and profitable operation. Let’s explore!
#1: Catered compliance
All compliance approaches are not created equal.
Over-the-road drivers must often coordinate their schedules with Hours-of-Service (HOS) regulations and their Electronic Logging Devices (ELDs), in addition to other regulatory rules. HOS and ELD regulations include highly technical processes, such as maintaining Records of Duty Status (RODS).
For today’s drivers, the reality is that technical regulations and their supporting processes are tough to manage without robust compliance solutions. When you find the right compliance fit for your operation, you can:
- Greatly simplify HOS compliance between state and country borders
- Handle multiple industry-specific rules sets that are difficult to keep track of manually
- Prevent violations before they occur with customizable alerts
#2: Digestible trip management
You probably are highly aware of how necessary a positive driver experience is to retaining drivers with driver turnover being so high. This revolving wheel of turnovers can cost your operation mounds in training and onboarding costs and is also highly frustrating for you to manage.
Creating an enjoyable experience for over-the-road drivers is all the easier with user-friendly and intelligent trip management in the form of a driver workflow solution. Drivers will see the trip and load information they need to see with every stop, empowering them to easily manage their responsibilities and operate with total efficiency.
#3: Reliable video safety
Safety, security, and video solutions are critical to the over-the-road experience — and for a good reason. Many professional drivers operate commercial vehicles, and these vehicles come with their unique risks and biases on the road. Professional drivers are often historically blamed for collisions — even though our research shows they’re not at fault approximately 80% of the time.
The right video-safety solutions can serve as advocates for the drivers who work with you. With industry-leading solutions, you can:
- Gain proactive insights into how safe drivers are on the road, providing them with near-real-time alerts before risks lead to collisions
- Protect your fleet against litigation and avoid nuclear verdicts
- Alert drivers to the speeds they should travel under dangerous weather conditions
With intelligent compliance, trip management, and video safety solutions, you can optimize your operation and make previously unreachable goals reachable.
Prepare your over-the-road trucking operation for success with solutions that can customize and grow with your fleet. Plus, learn how you can further enhance your business goals with digital transformation.